3 Responses to “Dell Inspiron 1545 15.6-Inch Laptop I1545-3232OBK (Obsidian Black), 2.3GHz Intel CPU; 2GB Memory; 250GB HD; DVD/CD±R/RW; Windows 7 Home Premium Reviews”

  1. Business traveler says:
    6 of 6 people found the following review helpful:
    1.0 out of 5 stars
    Do a search for “cracked lid and hinges”, May 11, 2011
    This review is from: Dell Inspiron 1545 15.6-Inch Laptop I1545-3232OBK (Obsidian Black), 2.3GHz Intel CPU; 2GB Memory; 250GB HD; DVD/CD±R/RW; Windows 7 Home Premium

    Does everything ok – but in the first year, hard drive died and fought to get it replaced.

    But worse- the cheap top lid /plastic cover cracked at the hinges and it won’t stay open and the crack gets progressively worse, making it unusable. Apparently this is a known defect with this model – do a search and you’ll find all sorts of user boards with complaints.

    The ‘net is full of ads for replacement parts ( another giveaway of a known problem) The replacement lid cover is $49 and the front bezel around the screen another $30. Plus labor to install.

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  2. PeggyK says:
    1 of 1 people found the following review helpful:
    4.0 out of 5 stars
    Dell Inspiron 1545, May 31, 2011
    By 
    PeggyK
    Amazon Verified Purchase(What’s this?)
    This review is from: Dell Inspiron 1545 15.6-Inch Laptop I1545-3232OBK (Obsidian Black), 2.3GHz Intel CPU; 2GB Memory; 250GB HD; DVD/CD±R/RW; Windows 7 Home Premium

    I ordered the above laptaop from Amazon and received from Ecom Electronics. This product did not have an I.D. number and I did not receive a certificate of authenticity with the 25 digit number. I was concerned that I did not receive a new laptop and was also unable to complete the set up procedure. I called Ecom Electronics and was referred to Dell to solve the problem. This afternoon I received another call Ecom Electronics assuring me that I did receive a new laptop and he was also checking with me to be sure that the problem was solved and was offering to assist further if needed. All is well and I would recommend this company.

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  3. jkamiller says:
    2 of 3 people found the following review helpful:
    1.0 out of 5 stars
    horrible customer service, May 20, 2011
    By 
    This review is from: Dell Inspiron 1545 15.6-Inch Laptop I1545-3232OBK (Obsidian Black), 2.3GHz Intel CPU; 2GB Memory; 250GB HD; DVD/CD±R/RW; Windows 7 Home Premium

    DO NOT BUY DELL PRODUCTS. They have horrible customer service. They lie to you, you spend countless hours on the phone with them not getting any results, you talk to people who barely speak English. DO NOT BUY DELL PRODUCTS.

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