6 Responses to “HP Pavilion dv6-3010us 15.6-Inch Laptop”

  1. Gary says:

    This is a lemon! It came from amazon this afternoon. I bought it directly from them. I placed the battery in place and found that although it lightly snapped into place, the hold was very fragile. I could open it with a recently trimmed fingernail. Then I noticed the slide switch for the battery would not move, no matter how much force was applied. The machine did power up and the battery will charge, but it is easy to see the problems ahead.

    HP technical support answered my call promptly and spent several hours trying to help, but this is clearly a mechanical problem.

    Since we have had two Compaq computers fail in the last five years – both just outside the warranty period, I am going to send this one back. I probably should never had ordered another HP laptop, but I had heard they had improved quality control. They did not prove it to me. I will order from another maker. My five year old ACER still works well and after eight months my ASUS netbook works like a charm.

    Other notes: The keyboard seemed very unpredictable and several times required me to press the key twice. Other times it seemed overly sensitive. Somewhat surprisingly, I found the keys were too far apart. That was a problem I had never felt before. The touchpad seemed to work well, but I really have not given the computer a workout and do not feel the need to do so. It just feels cheap, poorly designed and not worth the bother. I suspect it was an unloved orphan that HP decided to get rid of a low price. They should have junked it.

    Gary M.
    Rating:

  2. lotus says:

    I bought this from another store on sale. Looked great and worked fine for a week.

    Loved the features.

    Its wired network connection port is too tight and it is next to impossible to pull it out once it is stuck.Took it back to OD and their display model also had the same issue.

    Today morning HP advisor installed some software update. This wiped out model#, serial number from the BIOS. Windows now thinks that I am using a pirated version.

    Spent 5 Hours with HP technical support on phone. They made me do a full system recovery which essentially wiped out the hard drive and 10+ hours I had spent configuring the laptop and applying updates etc.

    Also, now they want me to mail back the laptop. so I wil be without the laptop for 3 weeks.

    Stay away from this model. It has been nothing but trouble for me.
    Rating:

  3. Bob says:

    Agree w “Lemon” & other comments above. Purchased from a local “big box” store, attracted to a $150 in-store and HP rebate. Hard drive failed after 1 month, returne to same store w/o service contract, and after 20-minute negotiation w store mgr left w another identical HP dv6-3010 this time w a service contract. Good thing, one month later, and – again – another hard drive failure. Hereby notifying HP that I’m swearing off their poor-quality products for good. Also agree that keyboard and touchpad are land mines….have lost documents couple of times by brushing my hand over the wrong combination of buttons. Bottom Line: stay away… far, far away from this laptop.

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